Web Specialist

Position Title: Web Specialist

Department: Strategic Communications & Marketing

Advertised Pay: Mid $50,000's

Campus Location: Washburn University

Application Deadline:  Application review will begin as applications are received and will continue until the position is filled. Applicants can be assured of full consideration if submitted by November 28, 2025.

Special Instructions to Applicants: Provide a link to a portfolio of your web design work or at least 3 examples of websites that you've designed. Examples can be provided via a link or document in your application materials.

Position Summary: The Web Specialist provides end-user support to the campus for all of Washburn’s web presence and communicates web publishing procedures and guidelines for design, navigation, security, functionality, and accessibility.

About Washburn University: Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of over 5,500 undergraduate, graduate, and law students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.

Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For® program.

Essential Functions:
Web User Support (all Washburn websites)
• Provide information to web content managers about Web publishing procedures and guidelines for design, navigation, security, functionality, SEO, and accessibility to communicate University and industry standards for website development and facilitate compliance with established standards.
• Troubleshoot reported problems and provide direction or other assistance to help content managers achieve the desired results.
• Collaborate with appropriate staff to inform and guide web campus content managers on modifying web content and/or appearance to ensure compliance with accessibility standards.
• Deliver training to web campus content managers.
• Recommend text, images, sound, animations, integrated video, and/or graphics to campus content managers to assist with webpage enhancement.
• Serve as backup support to staff in the creation and management of web authoring accounts to allow Web server access for Washburn University staff who manage and post information on department web pages.
• In collaboration with other staff, design, develop, update, and maintain the university’s Web presence using the content management system, web authoring tools, and graphic design tools to provide current, relevant, accessible, and accurate information to web users seeking information about Washburn University.
• Test content on multiple browsers, operating systems, and mobile devices to ensure optimum functionality of various systems and platforms. Participate in testing version upgrades and maintenance for the content management system to identify and communicate modification needs to make changes fully functional.
• Assist campus staff as needed to place emergency announcements on www.washburn.edu, washburnlaw.edu, and www.washburntech.edu for weather-related or other break closings, or campus security emergency announcements as directed by the University Police Department.
• Respond to questions and requests for assistance to support campus content managers in the use of statistics to assess and evaluate department web performance and effectiveness.
• Create web design elements for other integrated systems’ login pages, following Washburn brand requirements to perpetuate a unified look to Washburn’s Web presence.
• Create new web designs for sites using the content management system.
• Perform additional job-related duties as assigned or as appropriate.

Non-Essential Functions:
• Initiate web server setup when needed.
• Attend conferences and online resources to identify new developments in web maintenance and development, advancing knowledge of the content management system, ADA compliance, Web design, and Web management.

Required Qualifications:
• Bachelor’s degree and two years of web development experience.
• Experience using graphic design applications such as Adobe Photoshop or Adobe Illustrator, web browsers, Microsoft Office Suite, HTML, and Cascading Style Sheets (CSS).
• Effective communication skills and the ability to work successfully as part of a team.
• Knowledge of how JavaScript is used and implemented as part of web page functionality.
• Customer support experience.
• Knowledge of Web accessibility standards.
• Knowledge of search engine optimization Best Practices.
• Ability to create an effective web page layout using up-to-date UI and UX.

Preferred Qualifications:
• Bachelor’s degree in Graphic Design, Communication, Computer Science, or a related field
• Experience assisting end-users with using computers and computer software
• Experience using a content management system to manage a complex interactive website
• Experience employing the Cascade content management system

Exempt, Full-time, Mon-Fri,    
Background Check Required